3184-1.portal.athenahealth.comPatient Portal

Info The patient portal now exists in Spanish. Please updatewhen using our site, please download a supported browser. Download a supported browser: Firefox Chrome Dial 911 in the case of a medical emergency A link to reset your password has been sent to . Please allow 5-10 minutes for the email to arrive. If you do not receive an email, please call (509) 838-2531. Welcome to the Rockwood Clinic Bill Pay Portal Sign In to Your Portal Account We’re using athenahealth to help you access your health information for different doctors’ offices with just one email and password. Start by clicking the button below, and logging in with the email and password you already use. Log in with Forgot your password? Questions? Learn more . Welcome to Rockwood Clinic Bill Pay Portal We are pleased you have chosen to use the Bill Pay Portal to review your appointment and billing information. If you are looking to view your health record online, please use the following link: M y Rockwood Record For urgent medical matters, please contact us during our regular office hours at 1-509-838-2531. In case of a medical emergency, call 911. FAQ Privacy Practice Website Privacy Note: Patients are solely responsible for maintaining the privacy and security of all information printed from the . X close X Rockwood Clinic Terms and Conditions These terms and conditions constitute a binding agreement between you and Rockwood Clinic ("we," "us," or "our"). The is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. The is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. By accessing or using the , you confirm that you agree to these terms and conditions. If you don’t agree, don’t use the . By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to . You acknowledge that is offered as a courtesy to our patients and agree that we may limit or discontinue your use of at any time for any reason. Minimum Requirements and Security This website uses encryption software. In order to use , you must have: a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results); Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain; and Adobe Reader installed (to download a copy of Adobe Reader, please go to http://www.adobe.com/products/acrobat/readstep2.html ). While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. When using , information may be transmitted over media that are beyond the control of the Practice Entities and their contractors and subcontractors and that may not be secure. For example, you may receive email, text, or telephone communications in connection with your use of , all of which are inherently unsecure and subject to disclosure to or access by third parties (e.g., if your phone is used by someone else, you do not keep your phone or email information up to date on and communications are misdirected, or the network or systems of a telecommunications provider are hacked). Furthermore, electronic services such as those provided by the Practice Entities, their contractors and subcontractors, and any telecommunications providers involved in the transmission of data are all inherently subject to failure and none of the foregoing can guarantee that their services will be provided without error or interruption at all times that you may wish to use those services. YOU HEREBY EXPRESSLY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF ANY SERVICE RELATED TO PATIENT PORTAL. Once information is received by us, your medical information will be treated as confidential and given the same protection that all of our other medical records are given. Security, Confidentiality, and Usage Guidelines for YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health. If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. If the matter is not urgent but you need a response in less than two business days, please contact your clinician’s office directly by telephone during our regular business hours, which you may find on the log-in screen for . FOR ALL MEDICAL EMERGENCIES, IMMEDIATELY CALL 911 Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. When you initially enroll to use the , you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. Please DO NOT SHARE YOUR PASSWORD with anyone. Anyone with access to your password will be able to view your medical and financial information and communicate with your health care team as if that person were you. Thus, when you give someone your password, you are authorizing that person to access your account, and you are responsible for all transactions that person performs while using your service. It is your responsibility to prevent disclosure of your password and to change your password if you feel that your security has been compromised. If you believe that your password has become known to an unauthorized person and want verification of any changes that may have been made to your account, please contact us for assistance. You can change your password in the at any time by clicking the "Security Settings" link under "My Profile." You may request a account for yourself. You may not request or access a account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge. Once you have activated your account, the Inbox will become the primary vehicle to receive important messages from your participating provider(s) and other personal medical information. You MUST provide us with your email address when activating your account and keep your email address current via the My Profile link , to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us. We keep track of the pages our patients visit within , in order to determine what services are the most popular. This data is used to deliver customized content within to patients whose behavior indicates that they are interested in a particular subject area. We secure your personal information from...